How we work
Every Stadia matchday runs on the same cadence — brief, confirm, run, debrief. The phases are not a methodology to learn; they are the rhythm we keep so nothing falls through.
01
Brief · Day 0–3
Fixture, principal party, narrative arc, must-have moments. Constraints up-front — dietary, accessibility, post-match flights, sensitive guests. We map your matchday backwards from how the story should land internally on Monday morning.
Deliverables
02
Confirm · Day 3–10
Tier selection against current matchday allocation. Transfers, dining and pre/post-match programming locked against signed-off budget. A single-page run-of-day document goes to your principal party 14 days before kick-off.
Deliverables
03
Run · Matchday
Named human partner present from arrival to wind-down. Live status board for every guest leg. Real-time issue rerouting (weather, transfer delays, dietary substitutions). Your host team can be present rather than firefighting.
Deliverables
04
Debrief · Day +1 to +5
Asset pack, debrief notes, signature moments documented in a shared workspace. Decisions, owners and dates from internal conversations on the day are captured — the matchday becomes the storytelling spine for Q+1, not an isolated event.
Deliverables
Concierge SLA
From the moment the brief lands, you have a named partner. The same person you sign with is the one on the ground at kick-off and the one who runs the debrief the week after. No relay, no rotation.
